Returns & Exchanges

At CT Sounds, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags attached. If your new fit isn't perfect, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn apparel in its original packaging, ensuring all designer tags and labels remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, we will process your refund or exchange within 5-7 business days.